privacy & cookie policy
Updated may 2018
1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our shop, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our shop, new products and other updates.
2 - CONSENT
How do you we get your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent.
How do you withdraw your consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@olefacio.com, by using the link included at the bottom of our email newsletter or mailing us at:
Italy: Olefació, Willy Van den Steen BVBA/SRL, Corso Bernardo Leone 22, 18012 Seborga, Italy
or
Belgium - headquarters: Olefació, Willy Van den Steen BVBA, Stationsstraat 38, 9280 Lebbeke, Belgium
3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Use.
4 - SQUARESPACE
Our website and online shop is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Squarespace’s data storage, databases and the general Squarespace application.
For more insight, you may also want to read the Squarespace Terms of Service or Privacy Statement :
http://www.squarespace.com/terms-of-service/
http://www.squarespace.com/privacy/
5 - THIRD-PARTY SERVICES
We will not sell or rent your information to third parties.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our shop’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy and Cookie Policy or our website’s Terms of Service.
We use Stripe and paypal as our payment gateway, please refer to their privacy policy here:
https://www.paypal.com/privacy
In order to send you our newsletter and other communications, we use a third party service provider called MailChimp. MailChimp helps us build contact lists and prepare communications for distribution. Your name and email address (and also possible language and date of birth) may be seen and processed by MailChimp in order for us to utilize this tool. We encourage you to read MailChimp’s privacy statement and terms of use by clicking the following links:
https://mailchimp.com/legal/privacy/
https://mailchimp.com/legal/terms/
Links
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
6 - SOCIAL MEDIA
The Website provides users the opportunity to interact and post content through various social media sites including, but not limited to, Facebook, Instagram. Your interactions with such tools, and any information you provide in connection with these interactions are publicly viewable outside of the Website domain. Each social media site has its own privacy policies which may be more or less protective than this Policy. If you do not wish for this information to be disclosed, then you should not use these tools. We are not responsible for information you choose to post in this forum.
Our site also includes Social Media Features, such as the Facebook button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
8 - SECURITY
We store all user information in secure databases protected via a variety of industry-standard access controls. Secure passwords, SSL encryption, disk-based encryption, firewalls, and other measures are in place that helps us to protect your data. However, no company, including Squarespace, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk.
9 – COOKIES
Here we describe how we use cookies and similar technologies to provide, improve, promote and protect the Services. If you have any comments or questions about this Privacy and Cookie Policy, feel free to contact us at info@olefacio.com
Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions. This website uses cookies to generate user statistics such as which pages on our website were the most popular, how many visits we received from a certain country, or other stats that help us better understand our audience.
We use cookies for the following purposes:
· Authentication, Personalization And Security.
· Performance And Analytics.
· Third Parties. Third Party Services may use cookies to help you sign into their services from our Services. We also may use third party cookies to assist with analyzing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie.
This website is built on the Squarespace platform. Squarespace may use cookies which are necessary for the proper operation of their system (such as attributing a comment on a blog post, or putting a product into your shopping cart), and to track the usage of this website in order to help us understand how the site is being used – and ultimately provide an improved user experience. You can read the Squarespace privacy policy here.
This website also uses tracking software provided by Google Analytics to monitor its visitors to better understand how they use it. Google Analytics will save a cookie to your computer's hard drive in order to track and monitor your engagement and usage of the website, but we do not use Google Analytics to save or collect personal information that can be used to identify you as a unique individual person. You can read Google's privacy policy here for further information.
By accepting the Cookie Notification message, you consent to the use of such cookies from Squarespace and Google Analytics.
Opting Out. You can set your browser to not accept cookies, but this may limit your ability to use the Services.
Pixels. A pixel tag, or pixel, is a small piece of code that can be embedded on websites and emails. We use pixels to learn how you interact with our site pages and emails, and this information helps us and our ad partners provide you with a more tailored experience
Device Identifiers. We use device identifiers to track, analyze and improve the performance of the Services and our ads.
We may modify this privacy and Cookie Policy from time to time, and will post the most current version on our site. If a modification meaningfully reduces your rights, we'll notify you in accordance with the procedures set forth in our Terms of Use.
Olefació website and online shop is built using Squarespace.com, Mailchimp.com, Stripe.com and Paypal.com, for more information on cookies that may be stored on your computer, please refer also to their privacy policies:
http://www.squarespace.com/privacy/
https://stripe.com/gb/privacy
https://mailchimp.com/legal/privacy/
https://www.paypal.com/privacy
10 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
11 - CHANGES TO THIS PRIVACY AND COOKIE POLICY
We reserve the right to modify this Privacy and Cookie Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
12 - QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@olefacio.com or by mail at:
Italy: Olefació, Willy Van den Steen BVBA/SRL, Corso Bernardo Leone 22, 18012 Seborga, Italy
or
Belgium - headquarters: Olefació, Willy Van den Steen BVBA, Stationsstraat 38, 9280 Lebbeke, Belgium